Press Release - May 17, 2004
Media Contact:
Anne Hebard
Boston Financial Data Services
Phone: 617-483-3158
Fax: 617-483-5952
Email: ahebard@bostonfinancial.com
Jill Metzler
DST Systems, Inc.
1-816-843-9087
Boston Financial Data Services, Inc. Announces Class Action Administration Services
Court-approved administrator provides complete third-party services for financial settlements
Quincy, Mass., May 17, 2004 – Boston Financial Data Services, a leading service provider and
recordkeeper in the mutual fund industry, announces Class Action AdministrationSM, a new line of
business providing complete third-party administration for financial services firms facing legal settlements.
Boston Financial has, in fact, been providing settlement administration services on a project basis for
nearly 10 years, assisting financial services clients that solicited the firm for its administration expertise.
The formal development of the Class Action business line reflects a strategic decision to leverage Boston
Financial’s success in serving as the court-approved claims administrator for numerous class action
settlements since 1995.
With Class Action Administration, Boston Financial offers a complete suite of services, including
notification of eligibility, claim form review, distribution and reconciliation. Service model components
include: print mail services; technology systems; customer care; election and claim form receipt
processing; scanning; and check and coupon production, distribution and reconciliation.
Over the past decade, Boston Financial has administered settlements with class sizes ranging from
36,000 to 11 million. It has developed a reputation for meeting the unique and complex needs of
individual clients and for fostering a neutral environment between plaintiff and defendant.
“The management staff at Boston Financial is especially skilled at managing the complex relationships
between class counsel, defense and defendant,” said David Little, second vice president of Swiss Re Life
& Health America Inc., a former client. “Boston Financial’s flexibility and attention to detail show clearly
throughout all administrative facets of the settlement.”
“The team at Boston Financial is impartial and professional,” said Roger Cowie, partner, Locke Liddell &
Sapp LLP, a legal firm that has worked with Boston Financial. “In a highly charged settlement
environment, it is important that the administrator be neutral and focus on administering the terms of the
settlement. Boston Financial understands its role.”
“Boston Financial offers a unique combination of administration experience and industry expertise,” said
Darlene DeRemer, managing director, Putnam Lovell NFB Securities, Inc., an international investment
banking analyst firm that specializes in financial services. “The confidence and assurance Boston
Financial provides is invaluable in a time of crisis.”
“This is a challenging time for financial services firms, and for mutual fund companies in particular. Boston
Financial is prepared to help navigate the sensitive administrative issues surrounding settlements,” said
Steve Hooley, president and CEO of Boston Financial. “We know this business. We understand the
systems and processes involved, and we know how important the class members are to our clients. Most
companies won’t have to face this issue very often, but when they do, we think it makes sense for them to
work with a trusted service provider who understands their priorities.”
Boston Financial Data Services is one of the industry’s premier third-party transfer agents and has been servicing
the back-office mutual fund industry since 1973. Boston Financial is a partnership between DST Systems, Inc. of
Kansas City, Mo., and State Street Bank & Trust Co. of Boston, Mass. This partnership has enabled Boston
Financial’s clients to utilize DST’s industry-leading software and technology while benefiting from the institutional
support and global reach of State Street.
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